COMPUTER CITI

STORE LEGAL NOTICE & CUSTOMER POLICY

Server Sonics LLC d/b/a Computer Citi

Please review the following store policies before making a purchase or authorizing repair services.

1. All Sales & Return Policy

• Eligible returns must be requested within 7 days of purchase and must meet Computer Citi's Return & Warranty Policy requirements.
• A 15% restocking fee applies to eligible returns made after 3 days, subject to applicable law.
• Custom-built computers, prebuilt systems, special-order items, and customer-specific orders are final sale and non-refundable for discretionary returns, subject to applicable law.
• All sales are final after 7 days for discretionary returns, except where otherwise required by applicable law.

2. Warranty Policy

• In-store repair parts carry a 30-day warranty, subject to the terms of our Return & Warranty Policy.
• Full system purchases include a 1-year parts warranty and a 3-year labor warranty, subject to the applicable warranty terms.
• Repair labor charges are non-refundable, subject to applicable law.
• Software services, including operating system installations, virus removal, and software troubleshooting, do not include an additional voluntary service warranty.

Please ask a staff member for a copy of our complete Return & Warranty Policy before purchasing a product or authorizing a repair.

3. Serial Number & Product Identification

Products must retain their original serial numbers and identification markings for verification.

Products with serial numbers or identification markings that have been intentionally removed, altered, defaced, or tampered with may be refused for return or warranty service where permitted by applicable law.

Computer Citi reserves the right to inspect products and investigate suspected fraud, tampering, or misrepresentation before determining eligibility for returns or warranty service.

Nothing in this notice eliminates consumer rights or manufacturer warranty obligations that cannot legally be excluded.

4. Customer-Provided Devices & Repair Services

Customers are responsible for backing up their data before submitting a device for service.

Computer Citi recommends removing or safeguarding sensitive personal information whenever reasonably possible before handing over a device for repair.

Repair services may require diagnostic testing, software changes, component removal, or operating system installation. Customers should inform staff of any specific data-preservation requirements before service begins.

Any limitations of liability relating to data loss, hardware failure, or other repair-related risks are subject to applicable law and the terms agreed upon for the service.

5. Inspection & Verification

Computer Citi reserves the right to inspect merchandise, verify proof of purchase, and confirm that products meet the applicable return or warranty requirements before approving a claim.

Returns and warranty requests may be declined when the applicable policy requirements are not met, to the extent permitted by law.

6. Customer Acknowledgment

By purchasing products or authorizing services, customers acknowledge that they have been given the opportunity to review the applicable store policies and warranty terms.

Nothing in this notice is intended to waive rights or remedies that cannot legally be waived under applicable law.

CONTACT INFORMATION

Computer Citi – Puyallup

11910 Meridian E, #D
Puyallup, WA 98373
Phone: (253) 770-7800

Computer Citi – Kent

24020 132nd Ave SE, Ste D
Kent, WA 98042
Phone: (253) 487-1888

Email: info@Computer-citi.com

For complete details, please request a copy of the Computer Citi Return & Warranty Policy.

This notice supplements, and does not replace, the complete Return & Warranty Policy or any applicable written manufacturer warranty.